Shirley Uy

Shirley Uy is an experienced professional specializing in sales support and performance management. Currently serving as the Americas Sales Support Manager at Lexmark since March 2015, Shirley Uy provides comprehensive administrative and technical support to Channel Sales Representatives, facilitating sales activities, resolving technical issues, and executing Lexmark programs. Prior to this, Shirley Uy held the position of Team Supervisor at Teleperformance PH, where responsibilities included conducting performance appraisals, coaching agents, and collaborating with clients to enhance operational efficiency. Additionally, Shirley Uy worked as a Quality and FCR Analyst at Aegis PeopleSupport Philippines Inc., focusing on first call resolution training and quality assurance processes. Shirley Uy holds a Bachelor of Science degree in Registered Nursing from Holy Name University, awarded in 2016.