Jéssica Resende is a seasoned professional with extensive experience in customer success and sales roles. Currently serving as an Analista de Estratégia e Integração do Cliente at LG lugar de gente since February 2018, Jéssica is responsible for creating and managing client training programs, overseeing the success portal, and facilitating client transitions. Previous roles include Sales Development Representative at LG lugar de gente, where Jéssica managed lead qualification and client engagement, and Inside Sales Executive at TOTVS, focusing on training sales and client negotiations. Earlier work experience includes administrative and customer service roles at Grupo SaccariA, Navesa, Claro, and Pamonharia Oficina do milho. Jéssica holds an MBA in Gestão Estratégica de Pessoas e Coaching from UniAraguaia Centro Universitário and a degree from Universidade Paulista.