Emma Sperling

Emma Sperling has a diverse work experience spanning over 20 years. Emma is currently the Chief Operating Officer at Liaise, a provider of specialist support services for adults with complex learning disabilities. In this role, they oversee all operational aspects of the organization to achieve strategic aims, maintain high-quality services, and ensure regulatory compliance.

Prior to joining Liaise, Emma held various leadership roles at Walgreens Boots Alliance, Retail Pharmacy International. As the Head of Pharmacy Operations Strategy and Development, they led the development and implementation of the New Pharmacy Operating Model, driving revenue growth in dispensing items, over-the-counter products, and pharmacy services. Emma also served as the Head of Operations Covid-19 Regional Test Sites, leading a cross-functional team to create a national mass testing operation during the pandemic. Additionally, Emma was the Head of HR Projects and the Head of Retail and Operations at Liz Earle Beauty Co. UK and Ireland, where they focused on improving sales and profitability.

Emma's experience at Boots UK includes roles such as the Head of Customer Experience Beauty, Area Manager, and General Manager of Flagship stores. Emma consistently achieved outstanding results and played a significant role in enhancing the customer and patient experience, driving sales, and managing operations.

Earlier in their career, Emma worked as an Organisational Capability Development Consultant at Boots UK, where they developed and delivered high-performance initiatives. Emma also worked as a Pharmacist at Sainsbury's and as an Area Manager at Boots Opticians, where they implemented retail strategies and successfully integrated Laser Eye Correction services into flagship stores.

Overall, Emma Sperling's work experience showcases their expertise in operations management, strategy development, leadership, and driving business growth.

Emma Sperling pursued their education at the University of Brighton from 1991 to 1995. During this time, they obtained a Bachelor of Pharmacy degree. Later, from 2019 to 2022, Emma attended Nottingham Trent University, where they completed their studies and earned a Master of Business Administration (MBA) degree. The specific field of study for both degrees was not provided.