Dan Perry

Dan Perry has extensive experience in the insurance industry, particularly with Liberty Mutual Insurance from November 2017 to October 2024, where roles included Vice President and Senior Director of Claims & Servicing Solutions and Experience Delivery. Responsibilities encompassed overseeing contact center operations, interaction management, and electronic content solutions. Previously, Dan served as Director Product Owner and Senior Product Owner for Cognitive Experience & Digital Messaging, leading a team to enhance digital capabilities and operational efficiencies through advanced technologies like virtual assistants and chatbots. Additional experience includes a role as Senior Product Owner in Emerging Technology, focusing on natural language processing solutions. Dan Perry holds a Bachelor of Arts in Mathematics from Bates College, where involvement included serving as captain of the Swimming and Diving Team.