Danielle Hanna

Danielle Hanna has extensive experience in business systems and claims management, primarily with Liberty Mutual Insurance since 2008, progressing through various roles from Associate Claims Case Manager to Principal SBU Systems Support Analyst. Key responsibilities include evaluating business requirements, developing test plans, coordinating system upgrades, and implementing business operation standards. Danielle has also effectively managed claims processes, provided training, and contributed to continuous improvement initiatives within the company. Educational qualifications include a Master of Business Administration from Southern New Hampshire University and a Bachelor’s degree in Philosophy, Sociology, and Human Rights from the University of Connecticut.