Melanie Hering

Melanie Hering serves as the Director of Channel Operations at Liberty Mutual Insurance since April 2019, supporting the IA leadership team to enhance business efficiency. Prior to this role, Melanie Hering worked as a Management Consultant at HCL Technologies, advising T-Mobile Product & Technology Leaders. Earlier experience includes serving as Director of Strategic Partnerships at Liberty Mutual Insurance, where achievements included exceeding growth plans and maintaining high employee NPS. Melanie Hering's extensive career at Safeco Insurance involved various leadership roles, including Director of Agency Management, responsible for significant expansion strategies and overall agency management, and Director of Platform Program Management, overseeing key corporate initiatives across agency distribution. Melanie Hering holds a Bachelor's degree in Psychology from the University of Colorado Boulder and additional qualifications as a Washington State Licensed P&C Agent and an FLMI Associate in Customer Service.