Liberty Mutual
Michael Jensen is an accomplished professional with extensive experience in underwriting operations and customer experience within the insurance industry, currently serving as the Director of Underwriting Operations at Liberty Mutual Insurance since January 2010. Jensen has held various leadership roles, including Director of Customer Experience Strategy, where responsibilities involved digital transformation and strategic roadmap development. Prior positions include Project Manager for Operations Strategy and Implementation, Senior Training Specialist, and Sales Representative. Jensen's career began in the hospitality sector, working as Head Golf Professional at Stone Mountain Golf Club and as Assistant Golf Professional at The Ritz-Carlton, Grand Cayman. Jensen holds a Bachelor's degree in Marketing from Ferris State University.
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Liberty Mutual
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Liberty Mutual Group, more commonly known by the name of its primary line of business, Liberty Mutual Insurance, is an American diversified global insurer, and the fourth-largest property and casualty insurer in the United States.