Neritzi Alvarado

Customer Service Representative at Liberty of Puerto Rico

Neritzi Alvarado has a diverse work experience spanning from 1998 to 2018. Neritzi began their career as a Customer Service Representative at OneLink Communications, where they worked from 1998 to 2008. Neritzi then moved on to Citi, working as a Customer Service Representative from 2009 to 2012. From 2012 to 2017, they worked as a Credit Analyst at Legal Credit Solutions. In 2017, they joined JTG Inc. as an Interpreter/Translator until 2018. Currently, they are working at Liberty of Puerto Rico as a Customer Service Representative, where they provide billing, troubleshooting, and maintenance information to customers and focuses on retaining customers who want to disconnect or downgrade services.

Neritzi Alvarado completed their high school education at Thomas R Proctor High School, where they obtained a High School Diploma in Business in 1992. After high school, they attended Herkimer County Community College to pursue a field of study in Travel and Tourism. However, the specific degree they obtained from the college is not provided.

In addition to their formal education, Neritzi Alvarado has obtained several certifications which are not directly related to their education history. These certifications include "Discover Your Stress Personality" from LinkedIn, obtained in February 2023, and "Serving Customers in a Continuously Changing World" from LinkedIn, obtained in October 2021. Neritzi has also obtained multiple certifications from LinkedIn in subjects such as sales, customer service, stress management, communication, and critical thinking, obtained between 2019 and 2021.

Links

Timeline

  • Customer Service Representative

    February, 2018 - present

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