Library of Congress
Dennis D. is an experienced IT Change Management Specialist currently at the Library of Congress since July 2020. Previously, Dennis served as the Head of Global Technology Change Management at Visa, overseeing the Change Management process and governance. Prior roles include Manager of IT Service Management at Laureate Education, Global Change Manager at HERE Technologies, IT Change Control Process Owner at American Student Assistance, and IT Change & Configuration Management Analyst at BlueCross BlueShield of Western New York. Dennis holds a Master's Degree in Management Information Systems from the University at Buffalo School of Management and a Bachelor's Degree in Information Technology from Saint Francis Institute of Technology.
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