Raquel Ryan

Chief Experience Officer at LibraryPass

Raquel Ryan has a diverse work experience spanning several roles and industries. Raquel most recently worked at LibraryPass as the Chief Experience Officer, where they served as the internal customer ambassador and connected educators and librarians to manga, comic books, and graphic novel titles. Raquel advocated for customer needs and ensured a seamless and high-quality experience across all departments. Prior to this, Raquel worked at Duval County Public Schools as a Reading Teacher, where they created a curriculum for reluctant readers and significantly improved student performance. Raquel also worked at Keiser University as an Associate Director of Student Services, where they connected students to community resources and supervised work study students. Raquel held various positions at Keiser University, including Student Services Coordinator. Before that, they were a Program Assistant at the University of North Florida, where they managed programs and advised prospective students. Raquel also worked as a Targeted Children's Case Manager at CLAY BEHAVIORAL HEALTH CENTER INC, where they assessed the needs of children and families and created treatment plans. Raquel's early work experience includes being a Toddler Aged Teacher at Wee Care Childcare facility, where they instructed and developed lesson plans for young children.

Raquel Ryan holds a Master's degree in Educational Leadership from Nova Southeastern University, which they completed in 2015. Prior to that, they obtained a Bachelor of Science (BS) degree in Sociology from Florida State University. In addition to their academic qualifications, they have various certifications in areas such as domestic violence training, mental health services training, prolonged exposure therapy, case management training, HIPPA compliance, and Medicaid reform fraud and abuse training. Raquel has also completed training and certification programs related to child care, child abuse and neglect reporting, attention spans in young children, and the Guardian ad Litem Program. Furthermore, they hold a Statement of Eligibility from the Florida Department of Education and has likely taken the Florida Educational Leadership Examination, although the details of their completion are not provided.

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Timeline

  • Chief Experience Officer

    June, 2020 - present