Myrkame Simoneau

Myrkame Simoneau has a diverse work experience spanning various roles and industries. Myrkame started their career at Club de golf Le Sorcier in 2012, where they served as the Maitre d'hôtel & handled administrative tasks until 2014. In 2014, Myrkame joined Le Pois Penche as the Head Bartender & Barista. Myrkame then transitioned to RestoMontreal.ca in 2016, working as a Technical Support & Website designer until 2018. From 2016 to 2018, they also worked as a Technical Support Agent at Libro. Myrkame continued to grow within Libro, progressing from a Senior Technical Support Specialist (2018-2021) to a Technical Support Team Lead (2021-2022) and then a Director of Onboarding & Support (2022). Currently, they hold the position of Vice President of Services at Libro.

Myrkame Simoneau's education history includes the following:

From 2014 to 2016, Myrkame attended The Visual Art Center, where they obtained an Associate of Arts (AA) degree in Fine Arts.

In 2011, Myrkame studied at Compétences Outaouais in the field of Interior Decoration and Visual Presentation. The duration of this program is not specified.

In 2009, Myrkame received a Table Service and Complaints Management Certificate from Louise Boudrias & Consultants Inc.

In the same year, Myrkame obtained a Handling Complaints Certificate from CQRHT.

Also in 2009, Myrkame completed a Refined Bar Service/Bartending Certificate at École des Maîtres – Canada EDM.

Myrkame earned a High School Diploma from École Secondaire Antoine de Saint-Exupéry, attending from 2004 to 2008.

In addition to their formal education, Myrkame obtained a certification in "Setting up ITSM Projects in Jira Service Management" from Libro in March 2022.