Michael O'Connor is an experienced IT professional currently serving as an IT Service & Support Supervisor at Lidl Ireland since April 2021, after progressing from the role of IT Service & Support Engineer. Prior to this, Michael worked as a Senior Service Desk Analyst at Enva for a brief period, and held the position of IT Helpdesk Technician at Dunnes Stores from December 2018 to December 2020. Earlier career roles include Trade Counter Sales Agent at RS Components and Technical Support Analyst at HP, along with customer service positions at Bank of Ireland, Paddy Power Betfair, and BoyleSports. Michael holds a Bachelor's Degree in IT Management from Technological University Dublin, obtained between 2017 and 2021, and a Leaving Certificate from St. Aidan's Community School, completed in 2010.