Susan Dohmen Riddles, CPP-CPPM-CPDW-CGPP, has extensive experience in procurement and CRM management, currently serving as the Central Team Leader for Purchasing at Life.Church since February 2012. In this role, Susan oversees operational planning and motivates teams for optimal performance. Formerly, as Purchasing Director, Susan collaborated with teams to refine centralized purchasing and enhance procurement processes, while earlier positions included significant roles in CRM management at ABC Financial Services, Inc., and the Bank of Oklahoma Financial, N.A., where Susan drove CRM visioning and increased user adoption substantially. Susan's career spans various roles in financial services, highlighting a proven track record of improving operational efficiencies and fostering team collaboration.
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