Life Moments
Emma Bickerstaffe is an experienced professional with a robust background in ESG and sustainability leadership across various sectors. Currently serving as an Impact Advisor at Life Moments since August 2020, Emma has previously held managing director roles at Holtara and Apex Group Ltd, where focus on driving sustainability and transformational change in investment strategies was prioritized. Emma's tenure at MJ Hudson included positions as Managing Director and Director of ESG and Sustainability. Prior experience spans significant roles at HSBC, where responsibilities included Head of Strategy and Chief of Staff, as well as leadership at BNP Paribas and in consulting positions at Third Horizon Consulting and Gartner. Education includes a Master's degree in Business/Commerce from QUT and a Bachelor of Science from The University of Queensland.
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Life Moments
Providing clients with a platform and tools to achieve better customer outcomes. We create digital customer experiences that put financial well-being front and center. BETTER CUSTOMER EXPERIENCE FirstHomeCoach app was our first digital coaching proposition, launched in 2018, with financial backing from HM Treasury. Since then we have built home buying propositions for some of the UK's most prestigious financial service organisations. Did you know, 4 of the 5 nominees for What Mortgage ‘Best First Time Buyer App’ award 2022 are powered by Life Moments? BETTER CUSTOMER OUTCOMES We have a suite of digital coaching propositions to support different life moments (better futures, better business). LifeHub - our ethical digital customer experience platform - powers them all. Using LifeHub data we help our clients better understand their customer's needs, how they can help, and how they can be better. BETTER FINANCIAL WELL-BEING We help people make better financial decisions, so they can improve their lives, or as we like to say, PLAY LIFE BETTER. - PLAY - We create digital experiences which encourage people to engage, explore and learn. - LIFE - We support lives, not only transactions. Helping people navigate complex life moments. - BETTER - We empower people with the right knowledge, skills, and guidance BETTER TOGETHER 9/10 of UK consumers feel that they are undereducated in terms of personal finance, 47% think it's their bank's job to help. If you want to find out more, send us an email at enquiries@life-moments.co.uk.