Scott Shinbaum

Scott Shinbaum is a seasoned professional with extensive experience in customer care and operations management. Currently serving as Customer Care Manager at Life360 since January 2019, Scott oversees contact centers across multiple countries, focusing on achieving KPI targets and enhancing quality for members. Prior roles include Customer Service Manager at Prep Expert, where Scott ensured excellent customer interactions, and Technical Support Officer at Don Best Sports, providing technical assistance for various software platforms. Scott has also held management positions in surveillance at both Emerald Island Casino and Club Fortune Casino, along with operational leadership roles at Jim Feist Sports and Level Up Gun Club, showcasing a robust background in staff management, training, and operational efficiency. Scott's educational background includes attending Chaparral High School from 1983 to 1987.