D.L. Poole

Damone “D.L." Poole is the Chief Operating Officer (COO). Mr. Poole started with LifeLong in the role of Chief Administrative Officer in January 2015 after serving as a member of LifeLong Medical Care’s Board of Directors for three years. He took the position as LifeLong’s COO in August 2020. He operates departments that support patients and staff and is responsible for IT, Facilities Management, Procurement, and Patient Services, which includes the Call Center and Patient Grievances. A critical focus of his work is improving both the patient experience and staff satisfaction.

Mr. Poole has 20+ years’ experience in healthcare administration and services. Before joining LifeLong, he served as the regional senior executive director for Core Healthcare, an operator of skilled nursing facilities throughout Northern California. Other previous roles include executive director/associate medical director for two skilled nursing facilities, San Pablo Healthcare & Wellness Center and Vale Healthcare Center. He has also practiced as a licensed Physician Assistant for Kaiser Permanente and in private practice.

Mr. Poole earned a Bachelor of Science degree and a Master of Public Administration in healthcare from California State University, Hayward. He earned a Physician Assistant certification from the University of California, Davis, and an MBA from the University of San Francisco.