Angelina J. is a seasoned customer care professional with extensive experience in leadership and team management across various sectors. Currently serving as the Customer Care Operations Team Leader at Lifeplus since December 2022, Angelina previously held the position of National Account Executive at Bambino Mio® and worked as a Customer Service Coordinator at Accuride International Inc. From 2011 to December 2018, Angelina excelled in multiple roles at TripAdvisor, including Customer Support Manager for EMEA, where responsibilities encompassed managing multilingual teams and collaborating on legal and policy matters. Earlier experience includes serving as a FIT Reservations Executive at GTA, showcasing a strong foundation in providing high-quality service and effectively addressing customer concerns. Angelina holds a Bachelor's degree in Applied English Language with Linguistics and German from Kingston University and a Master's degree in Applied Translation Studies from London Metropolitan University.
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