Pam Bowell

Pam Bowell has a wealth of experience in customer service and business transformation. Pam has worked as the Director of Customer Care - Transformation at Lifeplus, where they led the multilingual customer care operations and drove change to deliver innovation in customer experience. Prior to that, they served as the Interim Contact Centre Professional at ASOS.com and also worked as the Business Intelligence - Corporate Wide Transformation Lead at EE. Pam has a proven track record of transformational change, having led the customer operations transformation at Camelot and Office Depot. Pam has also held leadership positions at NTL UK Telephone and Cable TV Holding Company Limited, NETSCALIBUR LIMITED, iDesk, and Telebusiness Partners. Throughout their career, Pam has consistently achieved high customer satisfaction scores and client acquisition.

Pam Bowell attended Birmingham City University from 1985 to 1998, where they obtained a Bachelor of Arts (BA) degree in Government with honors. Their field of study was Politics.