Amy Shiple is a seasoned professional in customer care and operations, currently serving as the Regional Manager for the Americas at OTA Insight since May 2018. With a career progression that includes roles as Customer Success Manager, Customer Success Team Lead, and Customer Success Executive at the same company, Amy has developed extensive expertise in customer success strategies. Prior experience includes working as a Customer Success Consultant at SiteMinder and a Support Technician Level 2 at Applied Systems. Amy began their career as an Office Assistant at Park Management & Realty. Amy holds a Bachelor of Arts in Communication from the University of Illinois Urbana-Champaign, earned in 2009.
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