KI

Kirthana Iyer

Service Delivery And Operations Manager at Lighthouse

Kirthana Iyer is a seasoned professional in the hospitality industry with extensive experience in service delivery and operations management. Currently serving as Service Delivery and Operations Manager at Lighthouse since January 2019, Kirthana focuses on providing cloud-based revenue management solutions for hoteliers. Previous roles include Service Delivery Manager and Service Delivery Specialist at AccorHotels, where responsibilities spanned front office operations and M.I.C.E. sales. Kirthana also held senior managerial positions at Thomas Cook India Limited and gained experience as a Summer Associate at Deloitte Consulting. Kirthana's career began at The Leela Palaces & Resorts, progressing from Management Trainee to Assistant Manager in Front Office. Educational qualifications include an MBA in Services Management from SVKM's Narsee Monjee Institute of Management Studies and a BSc in Hospitality and Hotel Administration from the Institute of Hotel Management, Catering Technology and Applied Nutrition.

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Lighthouse

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Lighthouse (formerly OTA Insight) is the leading commercial platform for the travel & hospitality industry. We transform complexity into confidence by providing actionable market insights, business intelligence, and pricing tools that maximize revenue growth. Trusted by over 65,000 hotels in 185 countries, and supported by 500+ employees, Lighthouse is the only solution that provides real-time hotel and short-term rental data in a single platform. We strive to deliver the best possible experience with unmatched customer service. We consider our clients as true partners — their success is our success. How can Lighthouse help you? Rate Insight Track competitor pricing to maximize revenue Market Insight Accurately predict future market demand Parity Insight Identify and solve parity issues portfolio wide Benchmark Insight Effectively navigate competitive performance trends Distribution Insight Optimize distribution channel performance Destination Insight Enrich your strategy with short-term rental insights Business Intelligence Monitor, optimize, and report on your performance Pricing Assistant Boost revenue with AI-driven room price recommendations Hotel Data Solutions Bespoke data sets to elevate your commercial strategy Short-Term Rental Data Solutions Power your short-term rental strategy with custom insights Revenue Management Services Master commercial strategy with expert revenue support