Kirthana Iyer

Kirthana Iyer is a seasoned professional in the hospitality industry with extensive experience in service delivery and operations management. Currently serving as Service Delivery and Operations Manager at Lighthouse since January 2019, Kirthana focuses on providing cloud-based revenue management solutions for hoteliers. Previous roles include Service Delivery Manager and Service Delivery Specialist at AccorHotels, where responsibilities spanned front office operations and M.I.C.E. sales. Kirthana also held senior managerial positions at Thomas Cook India Limited and gained experience as a Summer Associate at Deloitte Consulting. Kirthana's career began at The Leela Palaces & Resorts, progressing from Management Trainee to Assistant Manager in Front Office. Educational qualifications include an MBA in Services Management from SVKM's Narsee Monjee Institute of Management Studies and a BSc in Hospitality and Hotel Administration from the Institute of Hotel Management, Catering Technology and Applied Nutrition.