R. Todd Laflame

R. Todd LaFlame is a seasoned professional in the customer service industry, currently serving as a Senior Team Lead at Lighthouse Works Inc. since April 2020, overseeing the Contact Center's Team 4Sight360 with a staff of approximately 30. Previously, R. Todd LaFlame held the position of Team Lead and Trainer for the Call Center Team at Lighthouse Central Florida/Lighthouse Works! since July 2018, where responsibilities included training for current campaigns. R. Todd LaFlame began the career at Lighthouse Central Florida as a Customer Service Representative in April 2017, successfully addressing customer issues over the phone. Educational credentials include a High School Diploma from Sam Houston Senior High, along with studies at Galveston College and Christ For the Nations Institute from 1983 to 1984.