Mark Kentfield

Mark Kentfield is an experienced customer support and engagement professional with a background spanning over a decade. Currently serving as Community Engagement Customer Support at Lightning Fibre since December 2021, Mark has previously held positions as a Customer Service Representative at Eyecareplan, a Claims Handler at The AA, and an Administrative Assistant at BP Travel Marketing. Early in the career, Mark worked as a Traffic Controller at Biffa for nearly nine years, developing a strong foundation in administrative and customer-focused roles.