Sadaf Samreen, B.Eng., Business Analyst, CSM®

Sadaf Samreen has a diverse work experience starting in 2012 as an Assistant Professor and Guest Lecturer at Ayaan Engineering College. From 2013 to 2016, they worked as a Business Analyst at HSBC, where they were responsible for end-to-end project delivery, including requirements gathering, wireframing, and stakeholder surveys. In 2016, Sadaf worked as a Medical Receptionist at Shoalhavenhead Clinics, managing patient appointments and communication. From 2018 to 2020, they worked as a Sales Specialist at Shoppers Drug Mart, providing exceptional customer service, educating customers on skincare and beauty products, and building customer relationships. From 2020 to 2021, Sadaf worked as a Customer Solutions Specialist at Comcast, analyzing customer behavior, developing retention strategies, and building positive relationships with customers and business associates. Presently, Sadaf is working as a Client Onboarding Specialist at LightPoint Financial Technology.

Sadaf Samreen earned a Bachelor's degree in Civil Engineering from Osmania University, where they studied from 2009 to 2012. In addition, they hold a certification as a Scrum Master, which they obtained from the International Scrum Institute™ in September 2020.