Ash Rayner

Ash Rayner has extensive work experience in customer service and management roles. They started their career in 2004 as a Customer Advisor at Veolia Water, where they worked in a busy call center and handled both account and operational queries from customers. They also had additional responsibilities, such as dispatching urgent jobs to the Customer Service Technicians. In 2014, Ash moved on to RSA as a Customer Manager, specializing in pet, wedding, and event insurance for John Lewis. Their role involved selling, servicing, and retaining insurance policies, as well as assisting with technical queries and escalated complaints. In 2016, Ash joined COMPARE THE MARKET LIMITED as a Customer Improvement Support Analyst, where they provided analytical support for customer improvement initiatives. Currently, Ash is working at LightSpeed Broadband, starting as a CX Executive in February 2022 and later transitioning to the role of Customer Experience Manager in October 2022.

Ash Rayner attended Sir Frederic Osborn High School from 1998 to 2002, where they completed their high school education. In 2003, they attended Oaklands College and obtained an NVQ Level 2 in Customer Services.