Katie Brown

Customer Success Lead at Like Family

Katie Brown has a diverse work experience spanning over several years. Their most recent role is as a Customer Success Lead at Like Family, a position they started in November 2021. Prior to that, Katie worked as a Business Operations Manager at Ola (ANI Technologies Pvt. Ltd) from July 2018 to December 2020, where they focused on ensuring the efficiency of internal operations of the ANZ business. Before joining Ola, Katie held the role of Operations Manager at Nabo Australia from July 2016 to December 2018, and previously served as the Community and Stakeholder Manager at the same company from July 2014 to June 2016.

Katie's work experience also includes serving as an Office & Culture Manager at LivingSocial Australia from February 2011 to July 2014. Before that, they worked at 2Evolve Pty Ltd as a Travel & Permits Administrator from June 2010 to February 2011. Katie's earliest work experience dates back to February 2004 when they started working at OntheNet as a Provisioning Administrator. Katie also held the role of Finance Assistant at OntheNet from June 2004 to February 2005.

Overall, Katie has taken on various roles within operations management, customer success, and administration throughout their career.

Katie Brown completed their education in 2018, earning a Certificate IV in Computer Programming from TAFE NSW. Following this, they pursued further studies and is expected to complete their Graduate Certificate of Business Administration in 2021 from Torrens University Australia, specializing in Business Administration and Management.

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Timeline

  • Customer Success Lead

    November, 2021 - present