Jourdin Roberts has a diverse work experience spanning various industries. Currently, they hold the position of Senior Operations Manager at Lime since November 2022. Prior to that, from January 2022 to November 2022, Jourdin served as the General Manager at RenoRun. During their tenure at RenoRun, Jourdin successfully launched the DMV market, grew revenue from $0 to $280k monthly, and achieved a 94% retention rate with a 95% favorability score on the annual employee survey.
Before their role at RenoRun, Jourdin worked as an Operations Manager at Spin (Ford Mobility) from June 2021 to January 2022. In this position, they led market operations, increased revenue and trip counts, and expanded the team size by 200%.
From August 2017 to May 2020, Jourdin served as a Greenlight Operations Manager at Uber. Prior to their role at Uber, Jourdin held the position of Operations Manager at Interactions Marketing from May 2016 to August 2017, where they led a division managing experiential marketing efforts in multiple locations.
Jourdin's earliest work experience includes their role as Manager of Corporate operations at Domino's Pizza from April 2014 to September 2015. They also served as a Field Marketing Leader and Field Marketing Coordinator at Domino's Pizza from November 2011 to December 2012 and from January 2010 to November 2011, respectively. In addition, Jourdin held the position of General Manager at Domino's Pizza from November 2008 to December 2009, where they optimized scheduling and costs to make the store the most profitable out of 29 and developed multiple Assistant Managers to the General Manager level. Lastly, Jourdin worked as an Assistant Manager at Domino's Pizza from April 2006 to April 2009.
Jourdin Roberts obtained a Bachelor's Degree in Marketing from Hampton University, where they studied from 2004 to 2008. Prior to that, they attended the DigiPen Institute of Technology from 2002 to 2004, focusing on Computer Science. Apart from their formal education, Jourdin has also obtained several certifications from LinkedIn. In April 2019, they completed the certification for "Prioritizing Your Tasks." In July 2020, they obtained certifications in "Strategic Thinking," "Take a More Creative Approach to Problem-Solving," and "The Six Morning Habits of High Performers," all from LinkedIn.
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