Roberto B.

Customer Support Engineer at Limelight Networks

Roberto B. has a diverse range of work experience, starting from 2012 to the present. Their most recent position was as a Customer Support Engineer at Limelight Networks, where they provided technical support and customer care. Prior to that, they worked as a Technical Sales Engineer at IMO Precision Controls Ltd, where they offered support and technical advice to customers and identified sales opportunities. In 2018, they held the role of an Application Engineer at Team Air Power, providing technical counsel and advice to clients. From 2017 to 2018, they worked as a Technical Support representative at TTEC, demonstrating strong communication skills while resolving software faults for customers. In 2015, they were a Maintenance Engineer at STIGA GGP Group, where they evaluated and monitored energy consumption at multiple industrial sites. Finally, in 2012 they worked as an Energy Engineer at Regas, coordinating the development of energy-saving applications.

Roberto B. has a strong education background in engineering. Roberto completed their Bachelor of Energy Engineering from Università degli Studi di Padova between 2008 and 2012. After that, they pursued a Master of Engineering (M.Eng.) in Electrical and Electronics Engineering from the same university, which they completed during the period of 2013 to 2015.

In addition to their formal education, Roberto has obtained various certifications to enhance their skills and knowledge. In 2013, they obtained HSK (Level 2) certification from the Confucius Institute U.S. Center, demonstrating their proficiency in the Chinese language. In 2018, they became a BREEAM Associate, certified by BRE Academy, indicating their expertise in sustainability and environmental assessment. Furthermore, Roberto obtained the Learn Industrial Automation certification from LinkedIn in 2019, showcasing their competence in the field of industrial automation.

More recently, Roberto has focused on expanding their knowledge in cloud computing and serverless architectures. In 2021, they achieved the Serverless and Microservices for AWS certification from LinkedIn, emphasizing their proficiency in implementing cloud solutions using Amazon Web Services (AWS). Additionally, in 2023, they obtained the AWS Certified Cloud Practitioner certification directly from Amazon Web Services (AWS), further demonstrating their expertise in cloud computing.

Overall, Roberto B. has a solid educational foundation in engineering, supplemented by relevant certifications that showcase their continuous efforts to develop and expand their skills in various areas of expertise.

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