Andrea C. Smith

Andrea C. Smith has extensive experience in the insurance industry, currently serving as the Director of Contracts, System Configuration & Installation at Lincoln Financial Group since May 2018. In this role, Andrea directs and coordinates the installation of new business demographic file feeds for Disability and Leave Products and manages a team of 15 professionals. Prior experience includes several managerial roles at Liberty Mutual Insurance, where responsibilities encompassed overseeing disability claims operations, enhancing customer service delivery, and promoting team development across multiple teams. Andrea began professional career as a Child Protective Service Worker for the State of New Hampshire, focusing on child welfare compliance. Educational background includes a Bachelor of Arts in Sociology and an Associate of Science in Education from Keene State College.