Patrick Sumariva Voltolini

Patrick Sumariva Voltolini has worked in the customer service and sales industries since 2010. From 2010-2012, they worked as an Assistente de Vendas at Lojas Riachuelo. From 2012-2019, they worked as a Caixa Central/Gerente de Caixa at ZARA SA. Since 2019, they have been working at LINCROS, where they have held several positions, including Customer Success Coordinator, Customer Success Analyst, FARMER, and SDR - Sales Development Representative. As an SDR, they have been responsible for helping shippers understand better ways to manage their transport, presenting technology, and applying SPIN, Rapport, and BANT techniques.

Patrick Sumariva Voltolini holds a Bachelor's degree in Business Administration from FURB - Universidade de Blumenau. Patrick has also obtained certifications from MF Treinamentos (Lean Six Sigma White Belt, 2022), Customer Success Lab (Semana da Carreira em Customer Success, 2021), Track.co (Fundamentos de CX, 2020), and HubSpot (HubSpot Sales Software Certified and Inbound Certified, 2020).