Melissa McKnight

Melissa McKnight has a diverse work experience in various industries. Melissa currently works at MrQ as a Customer Experience Team Manager, a role they have held since May 2023. Prior to this, they were a Customer Experience Lead at the same company from September 2022 to May 2023. Before joining MrQ, Melissa worked as a Customer Operations Executive at the company from January 2021 to August 2022.

Before their time at MrQ, Melissa worked as a Compliance Officer at Greentube Malta Ltd from November 2020 to January 2021. Melissa also held the role of a Responsible Gambling Specialist at bet365 from August 2019 to September 2020.

Melissa's earlier work experience includes being a Customer Service Advisor at LeoVegas Group from September 2018 to August 2019. Prior to that, they worked as a Contact Center Agent at HSBC from July 2017 to July 2018.

Before entering the corporate world, Melissa has also worked in the hospitality and service industry. Melissa was a Crew Member at McDonald's from August 2016 to March 2017. Melissa also worked as a Waitress at Manchester United from July 2016 to January 2017. Their first job was as a Guest Relations Officer at Savoy Sharm Group from May 2015 to May 2016.

Melissa McKnight completed their high school education from St Joseph's American School, where they obtained a High School Diploma from 2013 to 2016. Melissa then pursued further education in Mathematics at The Manchester College, although specific details about the duration or degree obtained are not provided. Additionally, Melissa also holds various certifications, including "Suicide Awareness for the Gambling Industry" and "Social Responsibility, Communication, and Motivating Behavior Change training" from GamCare, obtained in September 2022 and January 2022 respectively. Melissa also obtained a "Fire Warden" certification from ISTC-International Safety Training College in December 2019, and a "Teaching English to Young Learners" certification from i-to-i TEFL in January 2016. Furthermore, Melissa achieved certification in SAT 1 from The College Board in March 2014.