Jon-Michael McDowell has a diverse work experience spanning several industries. Jon-Michael currently works as a Consultant at Linea Solutions, Inc. since April 2023. Prior to that, they were an Operations Manager at Site Work Designs, LLC from August 2022 to January 2023. Jon-Michael also worked as a Product Development Consultant at Integrated Marketing Optimization from January 2022 to July 2022.
Before that, Jon-Michael McDowell had a long tenure at Benefitfocus, starting as a Quality Assurance Analyst in April 2014 and eventually serving as a Scrum Master III from July 2017 to January 2021. Jon-Michael also held the role of Quality Assurance Engineering Manager from July 2014 to July 2017. In their earlier years, they served as a Test Manager from October 2011 to April 2014 at Benefitfocus.
Prior to their time at Benefitfocus, Jon-Michael McDowell worked as a Senior Application Support Analyst at InterCall, Inc. from April 2009 to October 2011. Before that, they worked as a Quality Assurance Analyst at InterCall, Inc. from March 2006 to April 2009. Jon-Michael started their career as a Test Analyst I at Total System Services, Inc. from March 2005 to March 2006.
Overall, Jon-Michael McDowell has gained extensive experience in various roles, including consulting, operations management, product development, quality assurance, test management, application support, and customer service.
Jon-Michael McDowell received their Bachelor of Science in Business Administration (BSBA) with a focus on Management Information Systems from Auburn University Harbert College of Business in 2004. Jon-Michael also holds additional certifications including Professional Scrum Master™ I (PSM I) awarded by Scrum.org in January 2022 and Certified Employee Benefit Specialist (CEBS) granted by the International Foundation of Employee Benefit Plans (IFEBP) in May 2015.
April, 2023 - present