Tshegofatso Jairus Motsumi is an accomplished IT professional with extensive experience in technical support roles. Currently serving as an IT Support Technician at Link Africa™ since August 2022, Tshegofatso manages end user support and call logging within service level agreements. Previously, Tshegofatso worked at MCORP Group as a Technical Support professional, handling the installation and maintenance of computer systems and networks from November 2016 to July 2023. Prior experience includes significant roles at Altron Systems Integration, where responsibilities included serving as an Application Support Analyst and providing First Line support, as well as a Service Desk Analyst. Tshegofatso initiated a career as an ATM Technician at Altron Bytes Managed Solutions, focusing on ATM installation. Tshegofatso holds a Computer Technician Diploma from Boston City Campus and a National Certificate in Systems Support from Bytes Peoples Solutions.
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