Ricardo Vidigal is an Associate Consultant - Business Analyst at Link, part of the Digital Workplace Solutions team since November 2023. Prior to this role, Ricardo was a Junior Consultant - IT Consultant at Claranet Portugal from August 2022 to November 2023, focusing on business process management, ITIL 4 practices, and SOX controls while seeking to enhance skills in service management and information security. Additionally, Ricardo completed a traineeship at OutScope as an IT Project Manager & Business Analyst, where efforts centered on data analysis and automation tools for project management. Earlier experience includes serving as an Enumerator for the Census 2021 at INE. Academic qualifications comprise a Master’s degree in Information Management with a specialization in Information Systems Management from NOVA IMS, and a Licenciatura in Information Technology for Management from IADE.