Shane Dolan

Customer Experience Manager at Link Logistics

Shane Dolan has a diverse work experience spanning various industries. Shane started their career as a Legal Intern at McMahon, McMahon & Lentz, where they gained experience in client interviews, legal research, and trial preparation. Following this, they worked as a Financial Advisor Intern at Waddell & Reed, honing their skills in financial advising.

Shane then took on the role of Database Coordinator at Germantown Academy, where they displayed exceptional tech-savvy skills and adapted quickly to the role. Shane later joined Merrill Lynch as a Client Associate, catering to affluent families and focusing on asset and income building.

After that, Shane worked as a Sales and Marketing Specialist at Core & Main, where they were responsible for growing sales, developing relationships, and identifying business opportunities. Shane then moved on to Equity Retail Brokers, serving as an Investment Sales Specialist, before transitioning to Link Logistics as a Revenue Management Analyst.

At Link Logistics, Shane progressively advanced to the role of Operations Manager, Major Accounts, and is currently working as the Customer Experience Manager. Shane has shown their expertise in managing customer experience and major accounts, as well as their analytical skills in revenue management. Shane has continually demonstrated their versatility and adaptability throughout their career.

Shane Dolan's education history begins in 2009, when they enrolled at West Chester University of Pennsylvania. Shane attended the university for four years and graduated in 2013 with a Bachelor of Science (BS) degree in Finance.

In terms of additional certifications, Shane obtained a Pennsylvania Real Estate License from the Pennsylvania Association of Realtors® in December 2017. Shane also earned a Series 7 certification from the Financial Industry Regulatory Authority (FINRA) in October 2016. Additionally, Shane obtained a Pennsylvania Life, Accident & Health License from PA Chamber Insurance in October 2014.

Links

Timeline

  • Customer Experience Manager

    January, 2023 - present

  • Operations Manager Major Accounts

    May, 2021

  • Revenue Management Analyst

    July, 2019