Carla Lazo is an experienced professional in human resources and people management, currently serving as the Head of People & Culture at Mandarin Oriental Punta Negra since January 2025. Previously, Carla held key positions such as Assistant Director of People & Culture at Ennismore, Corporate People & Training Manager at Único Hotels, and Assistant Director of Human Resources at The Ritz-Carlton Hotel Company. Carla's expertise encompasses talent acquisition, employee engagement, diversity and inclusion initiatives, and training strategy development, with a notable track record of enhancing workplace culture and operational efficiency across various luxury hospitality brands. Carla's educational background includes a Master's in International Business, Digital Talent Management, and Human Resources Management, along with a Bachelor's in Psychology.
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