Celin John

Celin John has over 14 years of experience in customer service within the airline and technology sectors. Starting at Globe Ground, Celin handled check-in transactions and baggage queries for Lufthansa Airlines. Subsequent roles included serving as a Customer Service Assistant at British Airways Plc, ensuring smooth passenger handling and service delivery. At LinkedIn, Celin held several positions, including Job Wrapping Support Specialist, where responsibilities involved managing escalations, training, and quality checks, as well as providing technical support and solutions to clients as a Technical Consultant. Additionally, Celin worked with Kingfisher Airlines to enhance the customer experience for premium passengers. Celin holds a Bachelor of Arts degree in Economics from Wadia College.