Edwin James [ Eddy ]

Edwin James, also known as Eddy, has extensive experience in customer success management, having held positions such as Principal Customer Success Manager and Senior Customer Success Manager at LinkedIn and Synup, respectively. Prior roles include consulting at Freshworks Inc. and Customer Relationship & Success Manager at Akamai Technologies, where responsibilities encompassed leading teams in the Asia-Pacific region. Edwin began a career at AT&T as a Customer BD Consultant. Edwin holds a Bachelor of Commerce in Marketing from St Joseph's College of Commerce and an MBA in Marketing and HR from the Indian Institute of Planning and Management.