Jessica Feinstein is a seasoned professional with extensive experience in customer success and consulting. Currently serving as Senior Manager for Customer Success Consulting at LinkedIn since May 2015, Jessica oversees a team of 14 Customer Success Managers, focusing on delivering exceptional service to a diverse portfolio of clients across academic, government, corporate SMB, and mid-market sectors, amounting to over $70 million in annual contract value. Previous roles include Client Services Supervisor at lynda.com, where Jessica developed training programs for new hires, and Math Program Coordinator at Austin Partners in Education, where strong community relationships were established. Jessica's career began at Mercer Advisors and Veeco Instruments, where Jessica excelled in financial analysis and client relationship management. Jessica holds a BA in Business Economics and History from UC Santa Barbara.
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