Kelly K.

Kelly K. has a diverse background in healthcare and member support roles, with experience in insurance follow-up, cash posting, billing, and customer service. At Alegent Health from May 2009 to August 2011, Kelly resolved problem accounts, managed insurance claims, and contributed to Soarian Financials as a trainer and tester. Prior to that, from August 2006 to May 2009, at Alegent Creighton Health, Kelly worked as a Cash Posting Clerk and Billing Representative, independently resolving payment issues and managing claims efficiently. Most recently, at LinkedIn from July 2017 to April 2021, Kelly held multiple positions, including Lead Member Support and Sr. Member Support Consultant, focusing on customer escalations and process improvements. Kelly holds a Liberal Science Degree from Metropolitan Community College, achieved with a 3.6 GPA.