Prashant Arora

Prashant Arora is an experienced professional in customer success and account management, specializing in SaaS and B2B environments. Prashant has held multiple roles, including Customer Success Manager at LinkedIn and Sr. Customer Success Manager focusing on retentions at Birdeye. Prior experience includes serving as a Key Account Manager, Credit Collections Manager, and User Acquisition Lead at American Express, along with a position as Client Relationship Manager at British Airways. Prashant holds a Bachelor's degree in Business/Managerial Economics from Mahatma Gandhi Kashi Vidyapeeth and completed education at Maharaja Agrasen Public School, India.