Rachel Millard

Rachel Millard is a Senior Customer Success Manager at LinkedIn, where they leverage their extensive experience in customer success and account management. They have a demonstrated history in the SaaS and advisory services sectors, having previously served as a Client Partner at Gartner and as an Enterprise Program Success Manager at Upwork. Rachel holds a Bachelor of Arts in Communication from the University of Illinois at Urbana-Champaign and has worked in various roles, including Corporate Marketing Specialist and Admissions Advisor, where they developed strategic marketing plans and managed client relations. Throughout their career, Rachel has been dedicated to driving client engagement and improving business outcomes.