Sarah Maillard is a marketing and customer success expert currently serving as a Senior Customer Success Manager at LinkedIn Sales Solutions. They founded M&V Solutions and later their own consultancy, where they developed customer-centric strategies for various Swiss companies. With experience at Salesforce, they led initiatives in diversity, equity, and inclusion, and managed team operations during the COVID-19 pandemic for the State of Vaud. Sarah's commitment to enhancing customer experience is complemented by their passion for human connections, reflected in the founding of Safe Intimacy, a dedicated consultation space for relationships. They hold multiple degrees, including in marketing and gender studies, and continue to educate and empower in various capacities.
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