Sean Liu

Sean Liu is currently the Head of Customer Success at LinkedIn, where they leverage extensive experience in customer success and team leadership. With 12 years in multinational companies, Sean has built customer success teams from the ground up at various organizations, including Bytedance and AfterShip. They achieved significant renewal rates and customer satisfaction improvements while guiding teams in both technical support and strategy. Sean holds a Master of Business Administration from The Chinese University of Hong Kong and a Bachelor's degree in Software Engineering from Northeastern University.