Kathryn Whitehouse has extensive experience in customer experience management and organizational client relationship building. As a Customer Experience Manager at Linnaeus, Kathryn focuses on enhancing customer satisfaction and engagement. Previously, at Customer Conscience Ltd, Kathryn specialized in helping organizations foster client relationships and establish a customer-driven culture. Additionally, Kathryn held several key positions at BT, including Head of Customer Experience, Deputy General Manager, and Sales Manager. Kathryn earned a BSc (Hons) in Business Information Systems from The University of Manchester.