Keti Gagloshvili

Keti Gagloshvili is an accomplished professional with extensive experience in retail business development and employee experience management at the Bank of Georgia, where roles have included Head of Retail Business Development and Head of Employee Experience Management since October 2018. Keti has a strong background in customer experience, having developed product customer journeys and implemented initiatives to enhance employee engagement. Previous positions include Senior PR Manager at Georgian Water & Power LTD, where branding and crisis management were key focuses, and PR Manager at Full House, which concentrated on brand awareness and social media marketing. Keti's career also encompasses roles in public service and event management, with a solid educational foundation in communication, media studies, and sociology from Ilia State University and Georgian American University.