Fred O. Agyeman-Duah is an experienced IT Support Analyst at LION, managing a significant number of user accounts in a Microsoft 365 environment and performing account setup in various financial software. Previously, Fred served as the Line of Business IT Manager, leading IT operations for Finance and HR departments. Concurrently, Fred works as a Senior Tax Specialist at H&R Block, specializing in preparing 1040 tax returns and providing personalized tax advice. Additional experience includes roles as an Accounts Receivable Specialist and Accounting Assistant at Lithko Contracting, a Licensed Insurance Agent at Direct Auto Insurance, and an Accounts Officer at Pentecost University. Fred holds an MBA in Accounting and Finance and a Bachelor's degree in Accounting and Business Management, complemented by a certification in Network Infrastructure Technician from Per Scholas.