Samantha Briglio is a skilled Technical Support Specialist currently employed at Lippincott since January 2023, with prior experience as a Technical Support Engineer at The Walt Disney Company from May 2022 to January 2023, where support was provided to various Disney entities. Samantha's extensive background in technical support began at Apple, spanning from September 2015 to October 2022, holding various roles including Genius, In-Store Technical Advisor, and Sales Team Trainer, responsible for troubleshooting, training, and managing device provisions. Earlier experience includes a sales role and technical support for Barnes & Noble, Inc. Samantha holds a Master’s Degree in Mass Communication/Media Studies from The New School and a Bachelor of Arts in English Language and Literature from Hunter College.