Eduardo Quiroz

Head of Customer Success at Lirmi

Eduardo Quiroz has extensive work experience in various roles and industries. Eduardo is currently the Head of Customer Success at Lirmi.com since April 2022. Previously, they worked as the Manager of Customer Success at Papinotas from March 2021 to April 2022. In this role, they led a service team, designed and implemented customer success strategies, and executed projects.

Before that, Eduardo was a Consultant IT - Data Analyst at MIRAGroup from February 2021 to December 2021. Eduardo also worked as the Project Manager at Inmobiliaria MEQ from September 2018 to September 2020, where they handled multiple responsibilities in operations, projects, tenders, and logistics.

Eduardo had entrepreneurial experience as the Co-Founder of Inv. Trattorie from September 2018 to April 2020. Eduardo also worked at Colegium S.A for several years in different roles. Eduardo was the Corporate Key Account Manager from January 2015 to August 2018, where they managed corporate clients, projects, and provided exceptional customer service. Additionally, they were the Technical Support and Helpdesk Manager from October 2012 to January 2015, overseeing a team, managing databases, and developing customized reports.

Eduardo's early career includes working at IBM as a Representative of Service Delivery Command Center from September 2007 to October 2012, and at Actionline Chile as a Supervisor of Help Desk and Networks from March 2003 to September 2007.

Eduardo Quiroz attended Universidad de Ciencias de la Informática from 2006 to 2010, earning a degree in Ingeniero de ejecución en Informatica in the field of Engineering Technology, General. Eduardo then went on to pursue further education at Universidad Tecnológica Metropolitana from 2011 to 2015, where they obtained a degree in Ingeniero Civil Industrial mención Sistemas de Gestión in the field of Industrial Engineering. Alongside their formal education, Eduardo also gained additional certifications. In January 2021, they completed the "Create and Manage Cloud Resources" certification at Qwiklabs and the "Google Cloud Platform Big Data and Machine Learning" certification on Coursera.

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Timeline

  • Head of Customer Success

    April, 2022 - present