Francisca Faúndez

Francisca Faúndez has work experience in various roles and companies. Francisca started their career at the Universidad de los Andes as a Coordinadora de procesos académicos | Procesos y Servicios Académicos, where they were responsible for planning and coordinating processes involving undergraduate students. Francisca proposed improvements to internal processes and collaborated on projects with the IT team. In this role, they successfully managed the semester closure and course registration processes for over 20 programs and 7,500 students.

Francisca then joined Papinotas as an Asesor Tecnológico | Operaciones, where they provided guidance and support to schools that subscribed to the company's products. Their responsibilities included ensuring contract renewals, assisting schools and networks in effectively using the platform, and suggesting process improvements. Francisca managed 117 schools and over 67,000 students across Chile.

Following that, Francisca worked at Papinotas (posteriormente adquirida por Lirmi) as a Customer Success | Servicio. Francisca added value to the product by implementing usage and retention strategies and establishing connections with school administrators and network managers. Francisca worked closely with municipal corporations and education authorities in different regions of the country, managing 205 schools and contributing to an Annual Recurring Revenue (ARR) of 480 million.

At present, Francisca Faúndez is expected to start working as a Customer Success Manager at BeFlow in 2023. No specific start and end dates are provided for this role.

Francisca Faúndez has an education history that includes various degrees and certifications. In 2002, they attended Liceo Carmela Carvajal de Prat, ex A-44, where they completed their 7th grade to 4th year of high school.

From 2010 to 2014, they pursued a Bachelor's degree in Business Administration with a specialization in finance and budgetary control at Universidad Mayor.

In 2019, they enrolled in Universidad de Santiago de Chile and obtained a diploma in data modeling and analysis. Additionally, in the same year, they attended ICOT College in Dublin, Ireland, where they completed an intermediate English course.

Recently, in 2023, Francisca attended Universidad Diego Portales and completed a diploma in Agile Methodologies.

In terms of additional certifications, Francisca holds an EF SET English Certificate with a score of 74 out of 100, demonstrating proficiency at the C2 level. The certificate was obtained through the EF Standard English Test (EF SET) institution.