Mónica Andreína Bernal

Customer Success Specialist at Lirmi

Mónica Andreína Bernal has a diverse work experience spanning several industries.

Mónica Andreína 'smost recent role is as a Customer Success Specialist at Lirmi.com, which they began in April 2023. Prior to that, they co-founded Kusari Gourmet in 2018 and is still involved with the company. From April 2022 to April 2023, Mónica worked as a Customer Experience Specialist at Colegium.

Mónica Andreína also gained experience as a Sales Representative at BeeReaders from February 2021 to April 2022 and as a Client Relationship Manager at Global WaSH from May 2019 to December 2019. Before that, Mónica worked briefly as an Asesor de seguros at MetLife in July to September 2019. Mónica Andreína also served as a Sales Representative at Webclass from October 2018 to March 2019.

Mónica's earlier experiences include working as a Capacitador de Software MasterClass at KDOCE Soluciones Educativas, where they provided training to educators on technology tools, and as a Sales Account Manager Google at Clinks - Google Partner PREMIER. Mónica Andreína also has experience as an Emprendedor at Sabana Trekk Ecoturismo Econatura C.A, where they played a key role in developing and providing tourism services.

Mónica Andreína Bernal's education history is as follows:

Mónica Andreína attended Universidad 'Santa María' from 1998 to 2004 and obtained a degree in Business Administration and Management, specializing in Administration and Business Management.

In 2018, Mónica attended Fundación Santa María la Real - Madrid for a short course on Personal Productivity in the Digital Era, focusing on optimal time management and work tasks.

From 2004 to 2007, they studied at Universidad Nacional Abierta but did not complete their degree in General Basic Education. Mónica Andreína 'sfield of study was Comprehensive Education.

In 2022, they enrolled in Platzi, where they pursued a degree in Digital Journalism from 2022 to 2023. Mónica Andreína 'scoursework focused on digital communication and multimedia content production.

In addition to their formal education, Mónica Andreína Bernal completed several certifications. Notably, they obtained certifications in Emotional Intelligence for Customer Service, Live Broadcasting with a Phone, Creating Documentary Content, Photography with a Mobile Phone, Photographic Journalism, Mobile Journalism, Interview Techniques for Journalists, Journalistic Responsibility Workshop, Technology Journalism Audiocourse, Technology Journalism Course, Writing and Journalistic Genres Course, Journalistic Fundamentals Course, Storytelling Course, Basic Information Security Course for Companies, Customer Loyalty Course, Effective Time Management Course, Microsoft Teams Course, and Public Speaking and Oratory Course. Mónica Andreína also completed a program in Prospecting and Consultative Sales from Sandler Training and a Sales Certification from Casa de Representaciones Medifarm C.A in 2012.

It is important to note that no strong assumptions can be made about their educational background beyond the information provided.

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Timeline

  • Customer Success Specialist

    April, 2023 - present